Online, face-to-face or telephone sessions
My Chipstead CR5 premises are in a well-insulated garden room, with space for us to sit 2m apart. If we are meeting online then you need to have privacy, a good internet connection and access to a computer with webcam and sound. Ideally put your screen on a firm service, not swaying on your lap. Phoning just requires privacy and some clients have found good privacy in their (parked) car.
"Katrina and I spoke over Skype which was ideal for me as I am disabled, but it felt like we were in the same space" Steph
Accessibility : In Chipstead, my practice room is up a step and regrettably I do not have a waiting room.
Professional and Ethical Standards
I am a Registered Member of the British Association for Counselling and Psychotherapy (BACP). I also belong to various other groups providing professional support.
I work to the BACP ethical framework assuring you of the highest standards of integrity, impartiality and respect (see links below). Our work is confidential except for some very limited circumstances (such as me being approached under the prevention of terrorism act) which I will outline when we meet.
https://www.bacp.co.uk/events-and-resources/ethics-and-standards/ethical-framework-for-the-counselling-professions/
Data Handling
If you have a concern or problem with the way I store or handle your data you can talk to me about it in a session or raise your concerns by email. I will acknowledge this as soon as possible, but certainly within 30 days, and will then respond without undue delay. If, after this, you are dissatisfield with my response then you have a right to escalate to the ICO.
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